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Welcome to Myplanetpk. These Terms of Service govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our website and services.

1. Acceptance of Terms

By using this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• You agree to comply with all applicable laws and regulations.

2. About Our Products

We strive to offer high-quality toys, educational products, games, and children's accessories through our online store.

While we make every effort to ensure that product information is accurate, occasional errors may occur.

Product Descriptions

We make every effort to display as accurately as possible the:

• Colors
• Features
• Specifications
• Images
• Product details

of the products available on our website.

However, we cannot guarantee that your device's display will accurately reflect actual product colors or appearance. Product packaging, colors, and designs may vary slightly from the images shown.

We do not warrant that product descriptions, images, pricing, or other content on the website are completely accurate, current, reliable, or error-free.

3. Pricing and Availability

All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

Price Changes

Prices for our products are subject to change without prior notice.

We reserve the right to:

• Change prices at any time
• Correct pricing errors
• Update product information
• Modify promotional offers

without any prior notification.

Product Availability

We reserve the right at any time to:

• Modify products
• Discontinue products
• Remove products from sale
• Limit product quantities

without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of any product.

4. Orders and Acceptance

When you place an order, you are making an offer to purchase a product.

All orders are subject to:

• Product availability
• Payment verification
• Fraud screening
• Acceptance by our team

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear fraudulent, unauthorized, or intended for resale.

An order confirmation email does not guarantee acceptance of an order.

5. Payment Terms

Customers agree to provide accurate payment information when placing orders.

We accept payment methods made available on our website.

By submitting payment information, you represent that:

• You are authorized to use the selected payment method.
• The payment details provided are accurate and complete.

We reserve the right to cancel orders where payment authorization cannot be obtained.

6. Shipping and Delivery

We deliver products throughout Pakistan through trusted courier partners.

While we aim to meet estimated delivery times, delivery dates are not guaranteed.

Delays may occur due to:

• Weather conditions
• Public holidays
• Courier issues
• High order volumes
• Events beyond our control

We are not responsible for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping information.

Additional charges may apply if incorrect delivery details are provided.

7. Refunds and Exchanges

Refunds and exchanges are governed by our Refund & Exchange Policy.

Important Notice

Customers must report any damaged, defective, incorrect, or incomplete order within 24 hours of receiving the parcel.

Items purchased through:

• Sale events
• Promotional campaigns
• Clearance sales
• Discounted offers

are not eligible for refunds unless the item received is defective or incorrect.

Please review our Refund & Exchange Policy for complete details.

8. User Responsibilities

When using our website, you agree not to:

• Violate any applicable law or regulation
• Provide false information
• Interfere with website functionality
• Attempt unauthorized access to systems or accounts
• Upload harmful software or malicious code
• Engage in fraudulent activities

Any violation may result in suspension or termination of access.

9. Intellectual Property Rights

All content on this website, including but not limited to:

• Logos
• Trademarks
• Product images
• Graphics
• Text
• Website design
• Software

is owned by or licensed to Myplanetpk and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Myplanetpk shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Loss of business opportunities
• Data loss

arising from the use of our website, products, or services.

Our total liability for any claim shall not exceed the amount paid by the customer for the relevant order.

11. Product Safety

Adult supervision may be required for certain toys.

Customers are responsible for:

• Reviewing age recommendations
• Following product instructions
• Using products appropriately

We are not responsible for injuries resulting from misuse, improper handling, or failure to follow safety instructions.

12. Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience only.

We do not endorse and are not responsible for:

• Third-party content
• Privacy practices
• Products or services offered by third parties

Users access third-party websites at their own risk.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

14. Force Majeure

We shall not be liable for any delay or failure to perform obligations due to circumstances beyond our reasonable control, including:

• Natural disasters
• Government actions
• Internet outages
• Labor disputes
• Pandemics
• Transportation disruptions

15. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Changes become effective immediately upon posting on this page.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of Pakistan.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Myplanetpk

📧 Email: Phone: myplanetpk@gmail.com

📞 Phone: +92 300 456 3300

📍 Address: 123B Tufail Block Canal Bank Housing Scheme, Lahore, Pakistan.

Thank you for shopping with Myplanetpk. We appreciate your trust and look forward to providing a safe, enjoyable, and reliable toy shopping experience.