Last Updated: August 2026
At MyPlanet.pk – Your World of Toys, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or place an order with us.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect information such as:
- Your name
- Phone number
- Email address
- Delivery and billing address
- Order and transaction details
- Information you provide when contacting customer support
We may also collect limited technical information, such as browser type, device information, and website usage data, to help us improve our website and customer experience.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm and communicate about your orders
- Provide customer support
- Process payments through applicable payment providers
- Handle refunds and exchanges
- Improve our products, website, and services
- Send promotional updates when you have agreed to receive them
- Prevent fraud, misuse, or unauthorized activity
3. Payment Information
Payments may be processed through third-party payment providers. We do not need to store your complete payment card information on our website when payment is handled by an external payment provider.
Payment providers may collect and process information according to their own privacy policies.
4. Cookies
Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website usage, and improve your shopping experience.
You can manage or disable cookies through your browser settings, although some website features may not work properly as a result.
5. Sharing Your Information
We do not sell your personal information.
We may share necessary information with trusted service providers when required to operate our business, such as:
- Courier and delivery companies
- Payment providers
- Website and technology service providers
- Customer support services
- Marketing or analytics providers where applicable
These parties receive only information reasonably required to provide their services.
6. Protecting Your Information
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Marketing Communications
If you choose to subscribe to our promotional communications, we may send information about new products, offers, promotions, and updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the communication or by contacting us.
8. Third-Party Links
Our website may contain links to third-party websites, including social media platforms, payment providers, or other services.
MyPlanet.pk is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
9. Children's Privacy
MyPlanet.pk sells products intended for children, but our website is intended for use by parents, guardians, and other adults.
We do not knowingly request or collect personal information directly from children.
10. Your Privacy Choices
Depending on applicable laws and circumstances, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
To make a privacy-related request, please contact us using the contact details available on our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact MyPlanet.pk – Your World of Toys through the phone, WhatsApp, email, or other contact details provided on our website.
MyPlanet.pk – Your World of Toys 🌎🧸
We are committed to providing a safe, reliable, and enjoyable online shopping experience for our customers across Pakistan.